We focus on providing intelligent technology solutions that are based on solving business problems along with meeting client needs. Our Team analyzes the entire picture and makes sure that all of your technology based services not only fit financially, but work together and scale as needed. Customer Service is our culture. We strive to deliver consistent and superior service no matter what challenges are faced. 

Traditional telecom billing is built around making telecom companies life easier while complicating the ability to understand it by the average end user. Telecom carriers often bill for cancelled services and hidden fees, as well as services at higher than contracted rates. The Vital billing advantage is an experience like no other. Invoices not only reflect exact pricing as provided on contracts but also offer an exact inventory of services for quick cross referencing and accountability.

The Vital Networks comprehensive infrastructure monitoring system (IMS) allows for complete transparency on services being delivered. Clients receive IMS access on day one allowing visibility into 100s of metrics including bandwidth consumption with threshold based alerting, rogue equipment detection, utility power alerts, and much more.

Federal funding available through the Universal Service Fund (USF) and other funding sources, enable rural facilities an unparalleled opportunity to gain access to 21st century connectivity and telecom options. Some advantages available are: